Building an Executive Dashboard with the Business Scorecards Accelerator - Mauro Cardarelli

How does your organization measure against strategic goals?  Are you taking advantage of the increasing amount of corporate data to expedite business decisions?  Most executives don't have good answers to these questions.  Information is often isolated in disparate sources and reporting to the executive office is often inconsistent and non-uniform.  Business scorecards were developed so the first question (performance measurement) can be effectively answered by organizing analytics around the second (corporate data).  Recently, Microsoft introduced a Business Scorecards Accelerator to allow its customers to take advantage of end-to-end business intelligence reporting.  This article will discuss the Business Scorecards Accelerator and its organizational benefits.

What is the Business Scorecards Accelerator?
The Business Scorecards Accelerator is a complete solution, supported by Microsoft, that allows business users to define, measure, and present business metrics.  Scorecard definition and maintenance is done through a web-based application.  The distribution of performance information is through SharePoint Portal Server or Windows SharePoint Services web parts.  Each web part offers a different graphical view of key business metrics.  The Business Scorecards Accelerator uses SQL Server 2000 to store scorecard metadata and Analysis Services to store business data used to compile scorecards.  Fundamentally, the application allows business users to build scorecards through the definition of Key Performance Indicators (KPI's), map the KPI's to measures in organizational OLAP cubes, and present calculated results, real-time, to some or all employees through SharePoint portal technology.

How do I build a scorecard using the Business Scorecards Accelerator?
The Business Scorecards Accelerator requires an environment that includes SQL Server, Analysis Services, and SharePoint portal technology (SharePoint Portal Server or Windows SharePoint Services).  The Business Scorecards Accelerator includes several tools for creating business scorecards.  The creation of a scorecard using the Accelerator is as follows:

  • Using the Scorecards Development tool, define scorecard elements.  These include KPI's, perspectives, objectives, themes, and initiatives.
  • Use the Scorecard Builder tool to create a scorecard by including your scorecard elements.  Different scorecards can reuse the same scorecard elements.
  • Create or identify a data source for the scorecard.  You will need to designate the database in Analysis Services that contains the OLAP cubes that store your scorecard data.
  • After creating the scorecard, map the scorecard to the data source.
  • Map every KPI in the scorecard to a measure in the OLAP cube.
  • Using the Business Scorecard Web parts, create views that represent specific metric data.
  • These views, through the Web parts, will be displayed on pages within your portal.

What are the benefits of deploying the Business Scorecards Accelerator?
The Business Scorecards Accelerator was designed to help organizations implement three critical business intelligence processes:

  • The ability to define organizational performance metrics and measure the business lines against these metrics
  • The distribution of scorecard data, across the organization, through a consistent and easy to understand interface
  • The integration of a scorecard solution with existing organizational technologies

The Business Scorecards Accelerator offers an interface for defining and managing key business metrics, leverages SharePoint portal technology for the presentation of calculations, and integrates seamlessly with SQL Server.  It offers a highly optimized, easy to deploy business intelligence solution.

Summary
The Business Scorecards Accelerator is designed to improve an organization's business performance by providing employees with key insight into strategic metrics.  The graphical presentation of results allows the user to quickly analyze and react to corporate data changes.  The Business Scorecards Accelerator offers a complete end-to-end business intelligence reporting solution, one that allows executives to make more informed, timely business decisions.